Today there was some kind of expo downtown involving food. Apparently it was mobbed, and people were walking around getting samples of stuff that they were told they could then purchase at the Local Grocery. Our management was heavily involved in the promotion and production of this thing, but somehow failed to give any of the employees who were actually working in the store today a list of the items that were being sampled.
So you might imagine that things were a bit messy. We ran out of one of the cheeses halfway through the day, because we hadn't ordered any extra. Also, I repeatedly had customers approach me and ask for "that local goat cheese they were sampling at the expo." We have about fifty local goat cheeses, and I had no idea which ones were there. When I finally was able to track down a list of the vendors at this thing, I still didn't know what products they had, but at least I could narrow it down. So now I get a lady who comes up and says she's looking for the goat cheese from XYZ Company with ginger in it.

"They don't make one."

"I just had it," she insisted, in a tone that suggested I was obviously stupid.

"Well, I'm sorry, but I have never seen an XYZ ginger goat cheese.

Now Janice the Operations Manager is approaching.

"What's the question?"

Before I can say anything, the woman gets right in Janice's face, waving a small tub of herbed XYZ goat cheese, and repeats her demand loudly:

"It's in a tub just like this." The tub in her hand is about three inches in diameter, an inch and a half tall, with a cream colored lid and the name of the company in neat maroon letters, containing four ounces of cheese.

At this point I walk away, because I am done trying to reason with this woman. (I walked away a lot today).

Then I looked at the list again and realized what she was looking for. I went back out and asked her:

"Wait- do you mean ABC goat cheese?"

She stopped in mid bark and, just like Kilgore, cocked her head sideways for a second.

"That might be-"

I came around the counter and pointed at the giant pile of tubs (around five inches in diameter and an inch tall, with purple writing and a large, smiling animal on the front, containing nearly eight ounces) of ABC cheese that was approximately one and a half feet to her left, right in the front of the display.

She quickly dropped the other cheese (in the wrong place), grabbed the one she was looking for, and walked away.