Harried Manager came flying to the bar the other night, a rack of fancy wine glasses in hand. He sent Too Loud Trixie, the Inappropriate Bartender, to get the expensive wine that had been ordered from the wine closet.
He chose to send TLT because he knew that she had been getting on my nerves for a couple of hours and he was tying to give me a moment's peace. Unfortunately, being the diplomat that he is, what Harried Manager actually said was
"I want Trixie to go. She needs practice finding the wines back there. You- (he pointed at me) stay and help me polish these. We have to be really careful with these so they don't break."
He was right, of course. Trixie has worked mostly day shifts and doesn't know the wine closet as well as I do because she doesn't use it as often, and she would have agreed with him had he found a better way to say it and had she not already been working for nine hours. But he didn't, and she had, so she threw a fit and cursed a blue streak right there behind the bar, in full view of all of the bar patrons and likely within earshot of almost everybody in the dining room upstairs.
Welcome to my Saturday night, everybody. These days it seems like I work with Trixie more often than not, and despite the fact that she clearly cannot handle a double shift without losing it and shooting her mouth off, she seems to volunteer for them on a regular basis.
So, Too Loud Trixie goes off in a huff, and then HM polishes exactly one and a half of the ten glasses before shattering one into a million pieces. This throws him completely off of his game, and as he scrambles to pick up the broken shards, he nearly knocks the entire rack (containing the rest of the unpolished glasses) to the floor. A trainee approaches, and is thrust into the middle of the task as Harried Manager finds havoc to wreak elsewhere. Trixie returns, smiling and cheerful as if nothing has happened, and sees the broken glass in the trash.
"What happened?" she asks, as if it isn't obvious.
"Harried Manager broke a glass," I respond with total ambivalence.
"You see? What an asshole. Good. I'm glad he broke one." (You can assume exclamation points after anything uttered by Trixie. Were I to type them, this post would be twice as long.)
"Well, you should be glad that it was him and not you," I say calmly and quietly. "He's just freaking out, and now he isn't freaking out at you."
I find it frustrating that this woman is ten years older than me and still such a child. She also has a habit of accusing everyone else of lacking professionalism, the irony of which will surely not escape the more astute among you. (Minutes later she dropped an entire rack full of glasses in the back hall, and then she came back behind the bar and cussed out loud about that, too.)
Through all of this, an off duty cook named Ed has been observing, drink in hand, from the other side of the bar. He occasionally looks at me as if to say, "Dude- I am so sorry." I occasionally respond by noting out loud the number of minutes there are before I am able to have a beer. About twenty minutes after the glasses are finished and the wine is whisked away, Harried Manager returns, stepping back to pour himself a caffeinated beverage behind the bar just opposite Ed.
"Well, the shit show's almost over," he sighs, looking at his watch.
Ed immediately shoots back "Why- are you out of here?"
I think ed and I are going to get along just fine. I knew my people had to be up here somewhere.
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